Customer Service Representative applicants have rated the interview process at InfoCision with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at InfoCision overall takes an average of 10 days.
Common stages of the interview process at InfoCision as a Customer Service Representative according to 38 Glassdoor interviews include:
Phone interview: 21%
Background check: 18%
One on one interview: 18%
Skills test: 12%
Personality test: 8%
Presentation: 8%
Drug test: 6%
IQ intelligence test: 4%
Group panel interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at InfoCision (Boardman, OH) in Jun 2013
Interview
I found the opening online and called the Job Hotline number. I spoke with a very nice woman who scheduled an interview the very next day! I arrived a little early to the interview to make a good impression and was politely greeted by the receptionist and other staff. While reading over the materials provided to me I saw a male come out of an office dressed like a character from Star Wars. He stopped, smiled at me and said it was a character dress up day. That told this may be a fun place to work. I went about my interview and received a clear description of the job. Within 2-3 days I was contacted by the HR guy about my interest in starting the job.
I applied online. The process took 1 week. I interviewed at InfoCision
Interview
The interview was a one way interview on spark hire & they ask straight to the point questions that align with the job, no foolish questions. Easy smooth process from application to onboarding process.
Interview questions [1]
Question 1
Tell me about a time where you had to de-escalate a situation.
I applied online. I interviewed at InfoCision in Sep 2024
Interview
You fill out a basic online application process. After which they send you an email to download to your PC to test your internet speed. If you pass both, they send a simple questionnaire.
I applied online. I interviewed at InfoCision (Mississippi State, MS) in Apr 2024
Interview
Easy process and smooth. I don’t have anything negative to say. Everything was done by email and there was instant communication. I was given an email address if i had any issues or questions.