I was contacted by a recruiter who had seen my email on Dice. She called me to schedule a phone interview about the position and to explain my resume. The phone interview was pretty straight forward. PHONE INTERVIEW - She explained the position and what the company does. We then went over my work history and skills to know which one I had the most experience on. A few days later she emailed me asking when to schedule the onsite interview. ONSITE INTERVIEW - When to there office and had a interview with 3 people in a room. One explained the company info and job description to me. The second one asked some behavioral questions on situations i have experienced in the support role. Such how to deal with touch people. Also given scenarios and explain how to solve them. Third person test some of the skills I listed such as SQL and how to create queries.