Is it hard to get hired as a Customer Service Representative at Iserv?

Customer Service Representative applicants have rated the interview process at Iserv with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.

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Iserv Customer Service Representative interview questions

based on 2 ratings - Updated Jan 25, 2025

Average interview difficulty

Very positive interview experience

How others got an interview

100%
Campus Recruiting
Campus Recruiting

Interview search

2 interviews

Account Manager Interview

Jan 25, 2025

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Iserv

Interview

It was fairly quick and easy and I met with the president and a few others that I might have had the possibility of working with. Pretty basic questions to say the least

Interview questions [1]

Question 1

Experience in the IT space

Answer question

Customer Service Representative Interview

Jan 12, 2016

Anonymous Interview Candidate

No offer

Positive experience

Average interview

Application

I applied through college or university. I interviewed at Iserv in Feb 2012

Interview

The interview was conducted by two people, one an IT team leader and the other an HR Representative. The questions were pretty standard and fair. The process was thorough, but not overly serious or uncomfortable. I also received a tour after the interview.

Interview questions [1]

Question 1

What would you do if a customer with a problem that will take a long time to solve is on the line and two customers with issues that could be resolved quickly were on hold? Put customer 1 on hold or make customers 2 and 3 wait?

Answer question

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Iserv

Iserv Customer Service Representative interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Account Manager Interview

Customer Service Representative Interview

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