Operations Associate applicants have rated the interview process at JCPenney with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Operations Associate roles take an average of 11 days to get hired, when considering 24 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
Common stages of the interview process at JCPenney as a Operations Associate according to 24 Glassdoor interviews include:
One on one interview: 22%
Group panel interview: 22%
Drug test: 20%
Background check: 12%
Phone interview: 12%
Presentation: 6%
IQ intelligence test: 4%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at JCPenney (Greenwood, MS) in Sep 2016
Interview
Phone interview first - it went well
group interview - 5 of us interviewed together, did puzzles and games. kind of fun
In person interview - went very well, very friendly. offered the job
Interview questions [1]
Question 1
When am I available.
How to handle a customers question
How do I work with other people
I applied online. The process took 2 weeks. I interviewed at JCPenney in Sep 2021
Interview
Was asked what my availability was like. Went through a series of scenarios and had to give my answer and why I chose that answer. After that I had to wait for half an hour for a second interview with another manager.
I applied online. The process took 5 days. I interviewed at JCPenney (Oceanside, CA) in Mar 2020
Interview
I met with the Store Manager. He asked general questions about my job history, hobbies, etc. I then asked questions about the role. We had a nice conversation and I was offered the position.
Interview questions [1]
Question 1
Describe a difficult customer service experience and how you handled it.
I applied online. The process took 1 week. I interviewed at JCPenney (Oceanside, CA) in Mar 2020
Interview
Casual conversation with the Manager about experience, etc. Discussed hours and made sure a good fit for both of us. Was a simple and straight forward interview. Was a very pleasant experience.