I applied online. The process took 2 weeks. I interviewed at JCPenney
Interview
The entire process was pretty easy. First, I recieved a call and was asked a few simple questions (am i still looking for work, why do i want to work in retail, etc.). I was asked to come in for a group interview, which made me a little nervous because I had never done that before. Once I got there, we were placed in groups of five people. The first activity was a communication excersize. We had to take turns looking at a picture of a building made out of blocks and trying to explain to the others how to build it. It's a timed activity, but it was pretty easy and we ended up finishing a few minutes early. After that, we had to choose our favorite idea from a list of ways to improve the store and present it to the group. The group then chooses its favorite out of everyone's ideas. The keys to success in the group interview are mainly eye contact and just being as friendly with the other people as possible. Speak like you would speak to a customer. The final part of the process was a 1-1 interview with the manager. He asked a couple questions (mainly about if I was willing to work holidays). It was quick and simple.
It was overall an easy interview. In a group setting of interviewees, we were asked to each talk about what we thought good customer service was. Then, we had some blocks to build a structure, a house I remember. Without the person you were instructing being able to see the blueprint, you had to describe what to do with the blocks without touching the blocks. I didn't know how I did, but I got hired. This was the holidays of 2017. :)
Interview questions [1]
Question 1
Describe good customer service and how you approach it
The process took 1 week. I interviewed at JCPenney (Montclair, CA)
Interview
I got a phone call to schedule an interview, which was quick and convenient. In the interview, one of the managers asked me star scenario questions and asked why I wanted to work for JCP. At the end of the interview, I got an offer.
Interview questions [1]
Question 1
STAR questions, and Why do you want to work for JCPenney?
Questions about school, work ethic, etc. suited for entry level. Easy interview, no discussion of salary, just of potential hours/etc, and also holdiday availability like on Christmas and Black Friday and thanksgiving. Easy interview
Seasonal Sales Associate applicants have rated the interview process at JCPenney with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Seasonal Sales Associate roles take an average of 10 days to get hired, when considering 74 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
Common stages of the interview process at JCPenney as a Seasonal Sales Associate according to 74 Glassdoor interviews include:
Group panel interview: 25%
One on one interview: 20%
Background check: 20%
Presentation: 8%
Personality test: 8%
Skills test: 6%
Phone interview: 6%
Drug test: 6%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -