Sales Associate applicants have rated the interview process at JCPenney with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 7 days to get hired, when considering 640 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
Common stages of the interview process at JCPenney as a Sales Associate according to 640 Glassdoor interviews include:
One on one interview: 25%
Background check: 18%
Group panel interview: 18%
Personality test: 8%
Skills test: 8%
Drug test: 7%
Phone interview: 6%
Presentation: 6%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at JCPenney (Tulsa, OK) in Oct 2008
Interview
I applied at their computer kiosk
I got a call the next day from the women's manager (I wanted to work in Juniors)
I went in for a one on one interview
The day after that I did paid training
Once I went through training they made me watch a couple videos on how to work the registers
Then they sent me out on the floor
Super Easy!
Interview questions [1]
Question 1
We believe in the customer comes first, what skills do you have that you can bring to this "customer first" concept?
Easy, got hired in 1 week and was able to start as soon as possible. It was a good process and I liked the people I interviewed with. The culture is off to a positive start.
The interview process begins with an initial screening to review qualifications and experience. Selected candidates then participate in one or more interviews with the hiring team, which may include behavioral and role-specific questions. Final candidates may be asked to complete an assessment or meet with senior stakeholders before a hiring decision is made. Candidates are kept informed throughout the process.
I applied online. I interviewed at JCPenney in Oct 2025
Interview
Pretty easy going, lasted about 20 minutes, Interview questions mixed with questions about scheduling and desired about of hours. Completed a tour and discussed the role, along with cross training
Interview questions [1]
Question 1
Describe a time where you had to address conflict in the workplace.