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      JCPenney

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      Related searches: JCPenney reviews | JCPenney jobs | JCPenney salaries | JCPenney benefits
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      Sales Associate Interview

      Oct 23, 2014
      Anonymous Interview Candidate
      Lakeland, FL
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at JCPenney (Lakeland, FL) in Oct 2014

      Interview

      I applied online some weeks ago and finally got a call. During the call they ask you a few questikns and set up an interview date and time. During the interview you work with a group. I was orginally supposed to work with 2 other people but 1 person ended up showing up late so it was just me and someone else. And while in the interview shr had us to look at a picture for 10secs and after the 10secs you will then construct your group on how to build the picture and can't toucj the blocks. After about 15mins or you successfully build the figure she took the other person in a seperate room for a few mins then came and interviewed me a little. After that she asked when could I come to the second interview. In the second interview with the manager he sat down and asked questions and then welcomed me to the team. He informed me that they were going to put my application through for my background check. And will recieve a call in 5-7 days.

      Interview questions [4]

      Question 1

      Name 3 things that customers may look for when they walk through the door
      Answer question

      Question 2

      Tell me about yourself?
      Answer question

      Question 3

      Are you coach able?
      1 Answer

      Question 4

      What are your plans for the future?
      Answer question
      1

      Other Sales Associate Interview Reviews for JCPenney

      Sales Associate Interview

      Jul 21, 2026
      Anonymous employee
      San Juan, PR
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at JCPenney (San Juan, PR)

      Interview

      A JCPenney group interview for a sales associate position is designed to evaluate how candidates communicate, interact with others, and handle customer service situations. During the interview, applicants usually introduce themselves, answer questions about their experience, teamwork, and customer service skills, and may participate in a group activity or role-playing exercise. The interviewer observes how well each person listens, communicates, works with others, and demonstrates a positive attitude. Rather than focusing only on retail experience, JCPenney looks for candidates who are friendly, reliable, eager to help customers, and able to work effectively as part of a team.

      Interview questions [1]

      Question 1

      Choose a store you would add to JCP
      Answer question

      Sales Associate Interview

      May 1, 2026
      Anonymous employee
      Lubbock, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at JCPenney (Lubbock, TX)

      Interview

      Easy, got hired in 1 week and was able to start as soon as possible. It was a good process and I liked the people I interviewed with. The culture is off to a positive start.

      Sales Associate Interview

      Feb 6, 2026
      Anonymous Interview Candidate
      Wildwood, NJ
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at JCPenney (Wildwood, NJ)

      Interview

      The interview process begins with an initial screening to review qualifications and experience. Selected candidates then participate in one or more interviews with the hiring team, which may include behavioral and role-specific questions. Final candidates may be asked to complete an assessment or meet with senior stakeholders before a hiring decision is made. Candidates are kept informed throughout the process.

      JCPenney interviews FAQs

      • Sales Associate applicants have rated the interview process at JCPenney with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 7 days to get hired, when considering 641 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
      • Common stages of the interview process at JCPenney as a Sales Associate according to 641 Glassdoor interviews include:

        One on one interview:  25%

        Background check:  18%

        Group panel interview:  18%

        Personality test:  8%

        Skills test:  8%

        Drug test:  7%

        Phone interview:  6%

        Presentation:  6%

        IQ intelligence test:  3%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(2096) ;
        2. Sales Associate/Cashier(491) ;
        3. Cashier(476) ;
        4. Retail Sales Associate(374) ;
        5. Customer Service Associate(253) ;
        6. Customer Service Representative(221) ;
        7. Customer Service Specialist(165) ;
        8. Associate(119) ;
        9. Hair Stylist(116) ;
        10. Supervisor(104) ;
        11. Department Supervisor(103) ;
        12. Operations Associate(100) ;
        13. Manager(98) ;
        14. General Manager(88) ;
        15. Beauty Advisor(79) .


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    • Jobs at JCPenney

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