I applied in-person. I interviewed at JCPenney in Jan 2017
Interview
The interview was a group setting of ten applicants and five of their JC Penny associates from several departments. They asked basic questions how you would handle a situation regarding customer service.
Interview questions [1]
Question 1
Group setting interview with five of their associates
It was fairly straightforward and easy. The woman I interviewed with was nice and not very intimidating. They took about a week to get back with me about an interview after I applied for the position.
I applied online. I interviewed at JCPenney (Alpharetta, GA) in Sep 2024
Interview
I was contacted by email about my application. Contacted HR Supervisor and scheduled an interview date and time. Met with HR the next day for an in person interview. Very informative conversation with HR Supervisor.
Very efficient and the interviewer was very nice and gave me a lot of time to answer questions. The questions were not hard and they were very manageable. It was more so a discussion rather than an interview.
Retail Sales Associate applicants have rated the interview process at JCPenney with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 9 days to get hired, when considering 82 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
Common stages of the interview process at JCPenney as a Retail Sales Associate according to 82 Glassdoor interviews include:
One on one interview: 22%
Group panel interview: 19%
Background check: 15%
Skills test: 9%
Personality test: 9%
Presentation: 7%
Phone interview: 7%
Drug test: 7%
IQ intelligence test: 3%
Other: 2%
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