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      JCPenney

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      Related searches: JCPenney reviews | JCPenney jobs | JCPenney salaries | JCPenney benefits
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      JCPenney interviews FAQs

      • Associate applicants have rated the interview process at JCPenney with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Associate roles take an average of 10 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
      • Common stages of the interview process at JCPenney as a Associate according to 26 Glassdoor interviews include:

        One on one interview:  24%

        Background check:  19%

        Group panel interview:  15%

        Personality test:  10%

        Presentation:  10%

        Skills test:  7%

        Phone interview:  7%

        Other:  3%

        Drug test:  3%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(2096) ;
        2. Sales Associate/Cashier(491) ;
        3. Cashier(476) ;
        4. Retail Sales Associate(374) ;
        5. Customer Service Associate(253) ;
        6. Customer Service Representative(221) ;
        7. Customer Service Specialist(165) ;
        8. Associate(119) ;
        9. Hair Stylist(116) ;
        10. Supervisor(104) ;
        11. Department Supervisor(103) ;
        12. Operations Associate(100) ;
        13. Manager(98) ;
        14. General Manager(88) ;
        15. Beauty Advisor(79) .


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      Associate Interview

      Oct 13, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Associate Interview Reviews for JCPenney

      Associate Interview

      Jun 27, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at JCPenney

      Interview

      They where very nice and we played several group games. They helped me through the process of applying for the position I wanted and I got to meet the general manager that day. They told me that they where going to call me back to get me on schedule.

      Interview questions [1]

      Question 1

      Previous jobs, and how much I wanted to earn.
      Answer question

      Application

      I interviewed at JCPenney

      Interview

      Go into the store. Find someone. Tell them you are there for the interview. They go find the manager. The manager comes over. They walk you to a room in the back. Backroom one on one with the manager.

      Interview questions [1]

      Question 1

      They asked if I would follow directions.
      1 Answer

      Associate Interview

      Apr 15, 2025
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at JCPenney

      Interview

      The interview process was short and not very deep, I asked more questions then the interviewer did, and they started writing down the questions I asked so they could include them in future interviews

      Interview questions [1]

      Question 1

      Why do you want to work here
      Answer question

      Associate Interview

      Dec 18, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at JCPenney

      Interview

      Quick and easy interview process. Spoke about department store experience and hours that I would be available. Simple and no complaints, interviewed HR and then department supervisor. Met other associates and discussed culture on the side.

      Interview questions [1]

      Question 1

      Asked about hours and availability
      Answer question

      Jobs at JCPenney

      2K jobs in United States
      Asset Protection Associate - Northwoods Shopg Ctr
      Peoria, IL
      ·
      $18 - $22 /hr
      (Employer provided)
      View job
      Asset Protection Associate - Prien Lake Mall
      Lake Charles, LA
      ·
      $15 - $18 /hr
      (Employer provided)
      View job
      Specialty Associate - Three Rivers Mall
      Kelso, WA
      ·
      $17 - $22 /hr
      (Employer provided)
      View job
      Asset Protection Associate - Regal Court S/C
      Shreveport, LA
      ·
      $15 - $18 /hr
      (Employer provided)
      View job
      Specialty Associate - Boulevard Mall
      Amherst, NY
      ·
      $16 - $20 /hr
      (Employer provided)
      View job
      View all Associate Jobs