The process took 1 week. I interviewed at JCPenney (Rancho Cucamonga, CA) in Feb 2019
Interview
Very easy, a lot of scenario questions such as what would you do if a customer is angry, how would you handle that situation. You’ll know if you have the job a week after the interview.
Interview questions [1]
Question 1
What would you do if a customer is upset? What would you prioritize? Customer asking for help or catching up with your duties?
I applied online. The process took 1 day. I interviewed at JCPenney (Victorville, CA) in Mar 2022
Interview
Firstly we had to sign in on a paper and wait for our names to be called, this was a group interview so we would be led as a group to an interviewing room where we were sat down and asked questions.
Got there, waited 20 minutes. Got in the room, they asked a few basic questions about myself. Then they ask questions about some store situations and how you would handle them. Even if you get them wrong theyre okay with it.
I applied in-person. The process took 1 week. I interviewed at JCPenney (Baton Rouge, LA) in Jun 2021
Interview
Organize clothes on the rack neatly within 5 minutes, it's timed, each person is assigned their own rack, and then assessed by one of the hiring people.
While sitting in a circle with other people tell about yourself: your education, hobbies, interesting facts about yourself.
Interview questions [1]
Question 1
Tell us about yourself?
Organize this messy rack in 5 minutes
Store Associate applicants have rated the interview process at JCPenney with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Store Associate roles take an average of 5 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
Common stages of the interview process at JCPenney as a Store Associate according to 4 Glassdoor interviews include:
Drug test: 17%
One on one interview: 17%
Group panel interview: 17%
Skills test: 17%
Personality test: 8%
Presentation: 8%
Background check: 8%
Other: 8%
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