I applied online. I interviewed at James Madison University (Harrisonburg, VA) in Mar 2016
Interview
Met with a panel of the analysts. They ask you about your workload, see how much you know about computers (super basic, like what operating systems do you know of?) and ending in a roleplay phone scenario
I applied online. I interviewed at James Madison University
Interview
Easy questions just are friendly and customer service oriented. There is a role play part that you need to be serious with. Troubleshooting problems and questions. Easy interview. No need to stress about it.
IT Help Desk applicants have rated the interview process at James Madison University with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 83.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at James Madison University as a IT Help Desk according to 2 Glassdoor interviews include:
Drug test: 50%
Group panel interview: 50%
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