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      Jesta

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      Customer Success Manager (CSM) Interview

      Jan 20, 2024
      Anonymous Interview Candidate
      Montreal, QC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Jesta (Montreal, QC) in Aug 2023

      Interview

      Overall experiece was rather disappointing and confusing. Apart from making me take a psychometric assessment, I had more added interview rounds as the process progressed. Overall, I had close to 4-5 rounds including the assessment. There was no coordination and clarity regarding the next steps, and they were not clear on their requirements. I would prefer not to apply to this organization again.

      Interview questions [1]

      Question 1

      My previous experiences, delved more into metrics and the revenue aspect of it. And about account management strategies.
      Answer question
      1

      Jesta interviews FAQs

      • Candidates applying for Customer Success Manager (CSM) roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Jesta overall takes an average of 30 days.
      • Common stages of the interview process at Jesta as a Customer Success Manager (CSM) according to 1 Glassdoor interviews include:

        Other:  17%

        Personality test:  17%

        Phone interview:  17%

        Skills test:  17%

        IQ intelligence test:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Developer(10) ;
        2. Business Analyst(6) ;
        3. Analyst(5) ;
        4. Developer(3) ;
        5. Director(3) ;
        6. Software Developer Intern(3) ;
        7. Consultant(2) ;
        8. Management(2) ;
        9. Project Manager(2) ;
        10. Senior Software Developer(2) ;
        11. Technical Analyst(2) .


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      Jobs at Jesta

      11 jobs in United States
      Service Desk Analyst | Analyste du centre de services
      Montreal
      View job
      QA Analyst (12-Month Contract – Maternity Leave Replacement) | Analyste QA (contrat de 12 mois – remplacement de congé de maternité)
      Montreal
      View job
      Senior Project Manager | Gestionnaire de projets senior
      Montreal
      View job
      Product Owner – Sourcing & Demand | Responsable produit – Approvisionnement et demande
      Montreal
      View job
      Senior IT Support Analyst | Analyste principal·e en soutien TI
      Montreal
      View job
      View all Customer Success Manager (CSM) Jobs