I applied online. I interviewed at JetBlue (Salt Lake City, UT) in Apr 2017
Interview
Applied online, Received my first email almost a month later. Did an online assessment test. a week later I did an over the phone pre-recorded interview, then about 2 weeks later was contacted for a in person group interview. 2 weeks later I was asked to do a drug test and another 2 weeks later started the on boarding process as a new hire.
I applied online. I interviewed at JetBlue (Orlando, FL) in Feb 2021
Interview
Intensive interview, background check and past work experience. Two phone interviews and one interactive assessment. The whole process took about one inch and a half. Training is about 9 weeks long and you must pass two assessments in order to graduate.
Customer Support Representative applicants have rated the interview process at JetBlue with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.3% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at JetBlue as a Customer Support Representative according to 2 Glassdoor interviews include:
Group panel interview: 17%
IQ intelligence test: 17%
Phone interview: 17%
Drug test: 17%
Skills test: 17%
Personality test: 8%
Presentation: 8%
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