Airport Operations applicants have rated the interview process at JetBlue with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 74.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Airport Operations roles take an average of 41 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at JetBlue overall takes an average of 45 days.
Common stages of the interview process at JetBlue as a Airport Operations according to 18 Glassdoor interviews include:
Phone interview: 18%
Group panel interview: 16%
Drug test: 16%
Background check: 10%
Skills test: 10%
Presentation: 10%
IQ intelligence test: 8%
One on one interview: 8%
Other: 3%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at JetBlue (Salt Lake City, UT) in Aug 2017
Interview
I applied online for a position in Salt Lake City. Initially applied in July, got hired in August.
July 16, 2017: Applied online
August 8: Questionnaire
August 9: Phone interview invitation
August 10: Phone interview
August 14: f2f interview invite
August 17: f2f interview
August 18: Welcome aboard email!!!
The overall process was great and very quick! The phone interview was simple. Directions explained well. F2f interview was myself and two hiring managers. They were great, very welcoming. Also, they were very interactive and enthusiastic. Do research about the company.
Interview questions [9]
Question 1
Phone: What do you like most about your current or last position?
The first interview was online asking 5 questions and playing 3 games. There was no one on the other end it was just audio. Then I got an invitation for a 45 min in person interview.
Interview questions [1]
Question 1
A scenario about a previous conflict and how I handled it.
I applied online. I interviewed at JetBlue (Philadelphia, PA) in Aug 2025
Interview
Fairly easy, many questions about customer service and teamwork. It was a test, virtual interview, in person interview, drug test, then they sent the offer.
Be aware that you may end up staying late if a flight is delayed. They share all of this information with you upfront.
Interview questions [1]
Question 1
Name a time where you helped a teammate and what was the outcome.
AMAZING! They really care and the process is super easy. It is not short and the wait time is long but very rewarding. Jet Blue is an amazing company and they care about their employees.