Customer Support applicants have rated the interview process at JetBlue with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 90 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at JetBlue overall takes an average of 45 days.
Common stages of the interview process at JetBlue as a Customer Support according to 3 Glassdoor interviews include:
Background check: 25%
Drug test: 17%
Skills test: 17%
Group panel interview: 8%
Phone interview: 8%
Personality test: 8%
One on one interview: 8%
Presentation: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at JetBlue (Salt Lake City, UT) in Jun 2021
Interview
The interview was online vis zoom. It was a group interview with other two candidates. We all had the same questions. The recruiter was really great. Asked questions about previous experience working on other jobs.
Interview questions [1]
Question 1
What did you do when you didn’t know the answer to a customers question?
I applied online. The process took 4 weeks. I interviewed at JetBlue (Orlando, FL) in May 2022
Interview
Virtual with a group then one on one. Went well, they ask a few questions then your moved on to the selection process. Was emailed the next day with offer of course that’s depending on the background check from hire right and drug screening
Interview questions [1]
Question 1
How easily do you adapt to change and give examples with one of the jobs on resume
The process took 6 months. I interviewed at JetBlue
Interview
The process starts with a group. Then the group is broken down into smaller groups. Once the groups were separated into smaller groups, each person had an opportunity to have a one-on-one with a manager with others in the group present.
Interview questions [1]
Question 1
What makes you a good fit for the company?
Why do you want to work for the company?