The interview process was a bit nerve racking because it did take a long time to get from one stage to another however overall it was a very positive experience.
I applied online. I interviewed at JetBlue (New York, NY) in Aug 2021
Interview
Interview was pretty easy. Just asked the simple customer service questions. Tell me a time you went above and beyond for a customer. Tell you mea time you was overwhelmed and how did you handle it
Interview questions [1]
Question 1
Tell me a time you went above and beyond for a customer
I applied online. The process took 2 months. I interviewed at JetBlue (Orlando, FL) in Jun 2021
Interview
was with the Sr Manager of Investigations and 2 CrewMembers.
Intros were done, and then a get to know you question.
Followed by what systems you know and some "STAR" method questions.
Took about 45 min to 1 hour.
Was laid back. they did not make me feel nervous
Interview questions [1]
Question 1
My 2nd Interview consisted of creating an OSINT product and presenting it to the Sr Manager and Director of Domestic Operations.
1 page and covered specific categories and a specific country