I applied online. I interviewed at John Lewis & Partners (London, England) in Jul 2014
Interview
Easy and nothing much expected in terms of experience, interviewer was nice and didn't pleasure me. It took about an hour for the full interview and seemed enjoyable especially the group interview, but the individual interview is what got me the job.
Interview questions [1]
Question 1
Tell us a situation where you have faced a difficult customer and how you dealt with it?
There is a group exercise and a 1-to-1 interview, which go through your previous experience and a tell me about yourself question. The group exercise is really important in showcasing your team work abilties.
I interviewed at John Lewis & Partners (London, England)
Interview
Basic retail interview. They ask for experience with customer service and examples of when you have worked in a team. They also ask what would you do in … situation
I interviewed at John Lewis & Partners (London, England)
Interview
Group interview. Asked about some scenarios and asked to discuss them in the group. It is a pretty relaxed interview and easy to stand out if you answer the questions first but make sure you let others speak and collaborate with them.
Interview questions [1]
Question 1
what to do when customer wants to know the price of an item but your ipad isn’t working?
Sales Associate applicants have rated the interview process at John Lewis & Partners with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at John Lewis & Partners as a Sales Associate according to 3 Glassdoor interviews include:
Personality test: 33%
One on one interview: 33%
Group panel interview: 33%
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