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      Johnson & Johnson

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      Customer Service Representative (CSR) Interview

      Dec 2, 2024
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Johnson & Johnson (Phoenix, AZ) in Jan 2024

      Interview

      Good interview with lots of good questions and really enjoyed the whole process. I hope I get the job - seems like a great work environment with lots of great employees.

      Interview questions [1]

      Question 1

      What did you do at your last job?
      Answer question

      Other Customer Service Representative (CSR) Interview Reviews for Johnson & Johnson

      Account Manager Interview

      Dec 10, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Johnson & Johnson in Nov 2025

      Interview

      I was able to schedule a Hirevue interview, but have not heard back. I wish there was a way for us to contact the person reviewing them or have some sort of timeline on the interview process. I have not heard back yet and its been 2 weeks.

      Interview questions [1]

      Question 1

      What past experience qualifies you for this role?
      Answer question
      1

      Customer Service Representative Interview

      Sep 20, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Johnson & Johnson

      Interview

      Two step interview, first one with the temporary agency and second one with direct manager, it was long but the decision was quick. Very quick compared to other interview processes….

      Interview questions [1]

      Question 1

      Technical interview based on STAR questions
      Answer question

      Customer Service Representative Interview

      Jul 16, 2025
      Anonymous Interview Candidate
      Bangalore Rural
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Johnson & Johnson (Bangalore Rural)

      Interview

      Easy and good interview process, Not so hard to clear. Ask whatever package you need with a research.We should speak confidently that's it.All the best in future You'll get the job hopefully.Thank you.

      Johnson & Johnson interviews FAQs

      • Customer Service Representative (CSR) applicants have rated the interview process at Johnson & Johnson with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative (CSR) roles take an average of 20 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Johnson & Johnson overall takes an average of 30 days.
      • Common stages of the interview process at Johnson & Johnson as a Customer Service Representative (CSR) according to 22 Glassdoor interviews include:

        Skills test:  17%

        One on one interview:  15%

        Background check:  15%

        Phone interview:  13%

        Drug test:  9%

        Personality test:  8%

        Other:  8%

        Group panel interview:  6%

        IQ intelligence test:  6%

        Presentation:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Intern(348) ;
        2. Manager(329) ;
        3. Sales Representative(233) ;
        4. Project Manager(222) ;
        5. Sales Associate(198) ;
        6. Director(188) ;
        7. Estagiário(184) ;
        8. Software Engineer(169) ;
        9. Analyst(163) ;
        10. Senior Financial Analyst(148) ;
        11. Senior Manager(144) ;
        12. Internship(127) ;
        13. Financial Analyst(122) ;
        14. Business Analyst(103) ;
        15. Engineer(100) .


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      Jobs at Johnson & Johnson

      74 jobs in United States
      Associate Account Executive - Phoenix AZ - Johnson & Johnson MedTech - Surgery
      Phoenix, AZ
      View job
      Associate Account Executive (Seattle, WA) - Johnson & Johnson MedTech - Surgery
      Seattle, WA
      ·
      $55 - $55 /hr
      (Employer provided)
      View job
      Account Executive I - Advanced Hemostasis and Healing (AHH) - Burlington, VT - Johnson & Johnson MedTech, Surgery
      Burlington, NC
      ·
      $65K - $105K /yr
      (Employer provided)
      View job
      Bookkeeper
      Rockville, MD
      ·
      $26 - $30 /hr
      (Employer provided)
      View job
      Account Executive I - Advanced Hemostasis and Healing (AHH) - St. Louis South - Johnson & Johnson MedTech, Surgery
      United States
      View job
      View all Customer Service Representative (CSR) Jobs