Met with the DM 3 times. First interview, second interview with a store manager from another store, third meeting was a job offer.
The company seemed really great and I would’ve loved to work there but I felt the salary offer was questionable. As a store manager my initial salary offer included POSSIBLE bonuses and POSSIBLE commission. I’ve never heard of a company include a mangers bonus if they were to make store goal in their salary offer. After taking away the “possibles” it worked out to a store manager making federal minimum wage. Even with the possibles, it was still a lowballed offer for a Store Manager position, especially to someone with experience.
Interview questions [1]
Question 1
Tell me about a time you saw an employee give a customer the wrong information?
Be transparent,honest, and accurate when answering questions. They are not looking to intimidate you but looking for motivational fit, self motivators and natural born leaders. All in all its pretty straight forward
I applied online. The process took 2 weeks. I interviewed at Journeys (Des Moines, IA) in Apr 2020
Interview
Ask for retail scenario examples, ask what you would do in situational examples, and ask what you future goals are. Pretty laid back interview with another store manager. Second interview was with SM and district manager.
Interview questions [1]
Question 1
What was a time you had a good retail experience we and why?
I applied online. The process took 3 days. I interviewed at Journeys in Oct 2019
Interview
First interview is with the store manager of the store you're applying to. Second is with the district manager. First interview went great. Typical questions concerning your skills, management abilities and personal characteristics. Second interview was very much the same, but the DM had such a hostile tone that I felt like I was wasting their time and didn't last nearly as long as the first. That plus the deceptive job posting* soured me so much on the company. I was never contacted after meeting with the DM.
*You're not actually applying for the store manager position, but co-manager. You'll be required to work 45+ hours a week and 6 days a week during busy periods like holidays, so say goodbye to any work/life balance. Pay is base plus commission, but an estimate isn't even given to you if you ask.
