I applied online. The process took 3 weeks. I interviewed at KLA (Shanghai, Shanghai) in Mar 2023
Interview
At the beginning, I introduced myself > Why I hired the position > > Previous work background > Why I left the company > Background and understanding of the company > I began to answer the scene (if the machine cannot be repaired until midnight, what will I do/What will I do if the blue screen of the computer is a problem? Etc.) > What are the requirements for a good cse > Future plans > Why consider Singapore kla > Family background > hiringmanager's background introduction to the job and his team
Interview questions [1]
Question 1
if the machine cannot be repaired until midnight, what will I do/What will I do if the blue screen of the computer is a problem?
Mix of technical and non technical questions. Met with several team members. On site interview at Boise over the course of 6-7 hours. KLA paid for travel and lodging and the whole experience was smooth.
I applied online. The process took 1 week. I interviewed at KLA (Rome) in Feb 2024
Interview
Professional recruiters, I applied for position online and they contacted me after 1 week. Interesting pre screening, nothing about my technical backgrounds but only motivation to the position. They preferred another person with more skills and experience
Customer Support Engineer applicants have rated the interview process at KLA with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 56.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Engineer roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at KLA overall takes an average of 22 days.
Common stages of the interview process at KLA as a Customer Support Engineer according to 6 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 30%
Background check: 20%
Group panel interview: 20%
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