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      Kaiser Permanente

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      Help Desk Analyst Interview

      Jul 5, 2018
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Negative experience

      Application

      I applied online. The process took 2 weeks. I interviewed at Kaiser Permanente (Seattle, WA) in Jul 2018

      Interview

      About 2 weeks after I applied, I got a phone call to discuss the position & do a phone screening. I was especially excited because this is such a well known, successful, & highly reviewed company, and because I did not expect to ever hear from this company (I felt that there would be many very qualified applicants to an organization like KP). One of the first things that he mentioned was that "he found out more about the hours of the position" and that it was a graveyard shift, 8pm-4am. This completely contradicted the job posting, and made me feel like the company was being misleading when it posted the position. The listing specifically stated three things: "Shift: Day" "Working Hours Start: 8:00 AM" "Working Hours End: 5:00 PM" I, and probably a lot of people, would not have applied to this position if I had known it was a graveyard shift. I think they're possibly being misleading on purpose, because they'll get more applicants if they say it's a Day shift. If it was an honest mistake when the listing was created, why have they not updated it to reflect the graveyard shift? Two thumbs down, KP.

      Interview questions [1]

      Question 1

      We didn't get that far. The first thing we talked about was the hours, and that this was now a graveyard shift. I immediately thanked him for his time, and told him that I was not interested in a position involving the graveyard shift & that I wouldn't have applied if I had known they'd changed it.
      Answer question