Customer Care Operator applicants have rated the interview process at Kastle Systems with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 42.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Operator roles take an average of 13 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Kastle Systems overall takes an average of 16 days.
Common stages of the interview process at Kastle Systems as a Customer Care Operator according to 2 Glassdoor interviews include:
One on one interview: 50%
Background check: 25%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Kastle Systems in Jun 2015
Interview
After applying online I was contacted within 48 hours by a recruiter who set up an interview two days later with the hiring manager. The interview itself was very laid back and there were no surprise questions asked ; I felt it went very well. I was also given a tour of the facilities which was a nice treat from the typical interview process.
Although I was not offered the position, I do feel it is unprofessional to not have any communication as to whether or not you meet their needs.
Interview questions [1]
Question 1
It was more of a conversation about my past employment.
I applied online. The process took 3 weeks. I interviewed at Kastle Systems
Interview
Interview was straight forward, no punches to pull. Just be yourself. Don't be nervous, everyone is pretty cool there. Again just be yourself and give honest answers. Don't try to BS your way through, most people know when someone is being fake.