I first applied by sending them my résumé. 2 days later I received an email to schedule a phone interview. I had the interview scheduled for the next day. Questions were pretty easy customer service scenario questions. I didn't get asked any technical questions which was surprising. That same day I received their official application and background check form which I completed and sent to them the next day. 2 days later I received a call telling me to come in and fill out my I-9 forms tomorrow.