I applied through a recruiter. I interviewed at KeyBank
Interview
I first did a pre screening with a recruiter. Then had three rounds of interviews, all STAR method questions. Got my offer via phone call. Background check time frame was not too long. Overall a great experience
Interview questions [1]
Question 1
Name a time you had to deal with a difficult customer and how did you resolve it
I applied online. The process took 1+ week. I interviewed at KeyBank (Glastonbury, CT) in Apr 2024
Interview
The first part is a phone interview. You speak to a recruiter who asked some simple questions about previous experience. Afterwards you are scheduled for an in person interview with the branch manager.
It was an online interview. It was very informative, although once I got the position I felt as though it was inaccurately portrayed to me. Other than that, the interview process was pleasant.
Interview questions [1]
Question 1
To name a time I had to think critically and diffuse a situation with a customer.