Personal Banker applicants have rated the interview process at KeyBank with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 33 days to get hired, when considering 50 user submitted interviews for this role. To compare, the hiring process at KeyBank overall takes an average of 26 days.
Common stages of the interview process at KeyBank as a Personal Banker according to 50 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 16%
Drug test: 16%
Skills test: 10%
Background check: 10%
Group panel interview: 8%
Presentation: 7%
IQ intelligence test: 5%
Other: 2%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at KeyBank in Oct 2015
Interview
The hiring manager was friendly. It was more like a conversation. But they only focused on telling me to selling outbound all day everyday. That bank is so aggressive on sale and has a different way to do business. You have to bring new customers from whatever you want, walking the street, going to their places, etc.
easy, phone interview then in person all in about a week. everyone has been nice so far. phone interview was easy, hoping the same about in person. asked and talked about the company mostly on the phone one.
I applied online. I interviewed at KeyBank (Syracuse, NY) in Apr 2025
Interview
The interview process was very normal and had thought I crushed it. However; after the in person interview they never contacted me again even when I reached out. Terrible business practice. Have since removed all money and business from company
Interview questions [1]
Question 1
Tell me about a time you had a tough time getting a sale?
I applied online. The process took 3 weeks. I interviewed at KeyBank (Rochester, NY) in Feb 2024
Interview
very nice people. mostly questions that you can answer at the top of your head. nothing too crazy. each interview was about 45 minutes to an hour long. very easy to talk to people