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      Kimley-Horn

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      Customer Success Manager Interview

      Feb 9, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Kimley-Horn

      Interview

      Screening phone call, zoom call interview with a couple of people, then "in person" in the office (with less than 24 hour notice) with 6+ people, 4 of which were still via video. It ended with a rushed office tour and told they had other candidates to interview. After going 3 rounds (or 5 if you count the 3 rounds in the office separately), I was told they were going with another candidate but then they had the job listed again in a week. I asked for feedback and got crickets. This was very disappointing for a company that I admired.

      Interview questions [1]

      Question 1

      Asked multiple times - what brings you joy?
      Answer question

      Kimley-Horn interviews FAQs

      • Common stages of the interview process at Kimley-Horn as a Customer Success Manager according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Civil Analyst(280) ;
        2. Civil Engineer(109) ;
        3. Analyst(105) ;
        4. Project Manager(80) ;
        5. Intern(56) ;
        6. Engineer(48) ;
        7. Land Development Civil Analyst(42) ;
        8. Senior Project Manager(34) ;
        9. Marketing Coordinator(28) ;
        10. Civil Engineering Analyst(24) ;
        11. Internship(24) ;
        12. Civil Engineering Intern(22) ;
        13. Practice Builder(20) ;
        14. Associate(16) ;
        15. Intern - Hourly(16) .


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      Jobs at Kimley-Horn

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