IT Service Desk Specialist applicants have rated the interview process at Koch with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for IT Service Desk Specialist roles take an average of 12 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Koch overall takes an average of 20 days.
Common stages of the interview process at Koch as a IT Service Desk Specialist according to 2 Glassdoor interviews include:
Background check: 18%
Group panel interview: 18%
Phone interview: 18%
IQ intelligence test: 9%
Drug test: 9%
Personality test: 9%
One on one interview: 9%
Skills test: 9%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 weeks. I interviewed at Koch (Wichita, KS) in Aug 2012
Interview
Consisted of a 15 min phone screen, then a 2 hour onsite interview with management, overall the interview process was good, communication from the recruiter was nonexistent, had to follow up for status multiple times
Interview questions [1]
Question 1
Q: Tell me about a time you had to deal with a customer who was not very tech savvy
I applied online. The process took 1+ week. I interviewed at Koch (Wichita, KS) in Apr 2010
Interview
The interview process was quick and easy. I had 3 interviews. I believe they were in need of an associate quickly due to high turnover in the department.