Sales Floor Associate applicants have rated the interview process at Kohl's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Floor Associate roles take an average of 8 days to get hired, when considering 254 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
Common stages of the interview process at Kohl's as a Sales Floor Associate according to 254 Glassdoor interviews include:
Group panel interview: 28%
Background check: 22%
One on one interview: 20%
Personality test: 8%
Skills test: 7%
Drug test: 7%
Presentation: 3%
Phone interview: 3%
IQ intelligence test: 1%
Other: 1%
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I applied online. The process took 1+ week. I interviewed at Kohl's (Plano, TX) in Apr 2015
Interview
Applied through snagajob and received a call within 2 days. Interviewed within 3 days and had the job a week after the interview. The interview is usually with the store manager or the assistant manager (I've worked here twice) and they ask typical questions. They mainly want to see if you're willing to engage with customers and if you can make credit goals. Let them know you like to tell people about good deals and so forth. It's all about customer service.
Interview questions [1]
Question 1
What does great customer service look like to you?
About 20 minutes , basic questions about teamwork and customer service. Had the interview and they called a few minutes later to offer me the job. The interviewer was very nice and made me feel calm
It was painless and super easy and I'm just putting in this information so I can view the average salaries of a company because I can't use Glassdoor unless I do this.
It was over the phone and very straight forward. I spoke with the current 02 (Assistant Store Manager) at the time and it focused on previous experiences in teams. Afterward, I received an email to complete the onboarding process online, filling out paperwork.