Sales Associate applicants have rated the interview process at Kohl's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 8 days to get hired, when considering 715 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
Common stages of the interview process at Kohl's as a Sales Associate according to 715 Glassdoor interviews include:
One on one interview: 21%
Group panel interview: 17%
Drug test: 13%
Background check: 10%
Phone interview: 9%
Presentation: 9%
Skills test: 8%
IQ intelligence test: 6%
Personality test: 4%
Other: 2%
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I applied online. The process took 2 weeks. I interviewed at Kohl's (Amarillo, TX) in Jun 2016
Interview
we did a group interview that consisted of easy questions centered around costumer service and problem resolution. the manager was nice and made it a comfortable environment. everyone took turns answering questions, so each person got a chance to speak.
Interview questions [1]
Question 1
What's the most important part of costumer service?
It was a pretty standard interview with situational questions and they explained the job duties. They also took me around the store to show me around and introduce me to everyone.
Pretty straight forward, the interview was like any other for any clothing company. Pretty quick, from call to being on the job took 1-2 weeks minimum. Though pay wasn’t that great, it was still a good learning experience.
Interview questions [1]
Question 1
If a customer asked for a location of a product what will you do
Very easy! They asked about my experience and ask me a few behavioral questions and then discuss about the role. The manager was really nice and really enjoyed it as a first job!