• Seasonal POS cashier familar with register systems to enter orders and process payments for bills through check and debit card transactions with 95% accuracy.
• Issue new credit carts to meet and exceede upsell goals of credit carts by highlighting target merchandise with strategic promotional approaches.
• Helped over 100 guests every day by processing payments, monitoring reward accounts, and resolving service concerns.
I applied online. I interviewed at Kohl's (Lorain, OH)
Interview
Very easy interview process. Met with a lead first and then the store manager. Both very nice and easy to talk to. Overall process lasted about a half hour. Very general questions asked.
Group interview with other applicants and multiple staff members present during the process. Questions directed at all applicants in the room. Store manager and hiring manager both present throughout the duration of the interview.
Interview questions [1]
Question 1
How would you handle a situation in where a customer is upset
They start off the process with a Phone interview to get to know you and what you’re looking for. They’ll ask about your availability and experience. In person interview would be next.
Point of Sale Associate applicants have rated the interview process at Kohl's with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Point of Sale Associate roles take an average of 7 days to get hired, when considering 63 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
Common stages of the interview process at Kohl's as a Point of Sale Associate according to 63 Glassdoor interviews include:
Group panel interview: 28%
One on one interview: 26%
Background check: 14%
Drug test: 11%
Personality test: 6%
Presentation: 5%
IQ intelligence test: 4%
Skills test: 3%
Other: 1%
Phone interview: 1%
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