I applied online. The process took 1+ week. I interviewed at Kohl's in May 2012
Interview
The interview was very laid back. There was probably 10 of us for the interview with 2 hiring managers in the room. The managers would ask a question and we would go around the room all answering the exact same question.
Interview questions [1]
Question 1
Q. Name a time you went above and beyond for a customer?
I applied online. I interviewed at Kohl's (Lorain, OH)
Interview
Very easy interview process. Met with a lead first and then the store manager. Both very nice and easy to talk to. Overall process lasted about a half hour. Very general questions asked.
Group interview with other applicants and multiple staff members present during the process. Questions directed at all applicants in the room. Store manager and hiring manager both present throughout the duration of the interview.
Interview questions [1]
Question 1
How would you handle a situation in where a customer is upset
They start off the process with a Phone interview to get to know you and what you’re looking for. They’ll ask about your availability and experience. In person interview would be next.
Point of Sale Associate applicants have rated the interview process at Kohl's with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Point of Sale Associate roles take an average of 7 days to get hired, when considering 63 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
Common stages of the interview process at Kohl's as a Point of Sale Associate according to 63 Glassdoor interviews include:
Group panel interview: 28%
One on one interview: 26%
Background check: 14%
Drug test: 11%
Personality test: 6%
Presentation: 5%
IQ intelligence test: 4%
Skills test: 3%
Other: 1%
Phone interview: 1%
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