Customer Service Representative applicants have rated the interview process at Kyndryl with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 55.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 46 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Kyndryl overall takes an average of 36 days.
Common stages of the interview process at Kyndryl as a Customer Service Representative according to 7 Glassdoor interviews include:
Phone interview: 29%
Skills test: 18%
Other: 12%
Personality test: 12%
One on one interview: 12%
Presentation: 6%
Group panel interview: 6%
Background check: 6%
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There was a English assessment round followed by Gd round which seem to be easy but I was not got selected mean not sure about the criteria on which hiring happens.
The process was very smooth and the recruiters were friendly and they asked mostly about the previous projects that he/she has done. They also asked some general questions regarding cloud services etc.
I applied online. I interviewed at Kyndryl (Hyderābād) in Jan 2025
Interview
Went through three rounds two communication and one operational round after which document verification took place and got the offer, all together it was a smooth hiring process,Kudos to the hiring team!