I applied online. The process took 3 weeks. I interviewed at LA Fitness (Oak Lawn, IL) in Aug 2016
Interview
I was called about 2 weeks after applying. Scheduled an interview with the operations manager. It was very laid back and the questions were typical ones you'd hear at most interviews. Interviewed on a Wednesday. Was called back and offered the job the following Monday. It is a position that requires you to make some phone calls and get people to pay their outstanding balances if you want to make decent money.
It starter with very simple questions about myself and my time availability. Then went on to why i wanted to work for the company. Then asked about if im comfortable answering calls, interacting with members and doing saftey checks.
Super easy. Straight forward. Simple questions. I think it is a great place to start off as a trainer or just a front desk associate to see how the gym operates.
I applied online. The process took 1 day. I interviewed at LA Fitness (Toronto, ON) in Sep 2021
Interview
An in person interview with the operations manager. She asked scenario based questions on how to handle customers, what I would do in certain situations, and what appropriate actions to take.
Interview questions [1]
Question 1
Describe a time when you had faced a difficult customer and how did you handle the situation
Front Desk applicants have rated the interview process at LA Fitness with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk roles take an average of 6 days to get hired, when considering 47 user submitted interviews for this role. To compare, the hiring process at LA Fitness overall takes an average of 8 days.
Common stages of the interview process at LA Fitness as a Front Desk according to 47 Glassdoor interviews include:
One on one interview: 56%
Drug test: 13%
Background check: 13%
Presentation: 8%
Phone interview: 5%
IQ intelligence test: 5%
Other: 2%
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