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      LATICRETE

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      Customer Serivice Representative Interview

      Sep 30, 2020
      Anonymous Interview Candidate
      Indianapolis, IN
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at LATICRETE (Indianapolis, IN) in Jul 2020

      Interview

      I went through 3 total interviews with them over about a 2-3 week period. 2 on the phone and one on zoom. The managers were kind during the interview process and I felt it went well. After the third interview I tried to follow up a few weeks later but found I was ghosted. I had no idea where they were in the process. No response to email. I found this to be very discourteous due to the time I invested in the interview process. I finally received a generic email message about 5 weeks after the initial interview stating they went another direction. I have experience with other companies actually calling a candidate, or sending a nice personal email after an extended interview process such as this. At the very least respond to email and update the candidates.

      Interview questions [1]

      Question 1

      Previous experience questions and some of the standard interview questions such as name a time that you had to deal with a frustrated customer and how did you handle it.
      Answer question
      2

      LATICRETE interviews FAQs

      • Common stages of the interview process at LATICRETE as a Customer Serivice Representative according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales(4) ;
        2. Chemist(3) ;
        3. Customer Service Representative(2) ;
        4. Engineering Intern(2) ;
        5. Manager(2) ;
        6. Plant Manager(2) ;
        7. Sales Executive(2) ;
        8. Senior Sales Executive(2) ;
        9. Technical Sales Representative(2) .


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      Jobs at LATICRETE

      36 jobs in United States
      Senior Warehouse Associate
      West Palm Beach, FL
      ·
      $40K - $54K /yr
      (Glassdoor est.)
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      Warehouse Associate I
      Lebanon, OR
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      Quality Control Technician
      West Palm Beach, FL
      ·
      $20 - $21 /hr
      (Employer provided)
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      Chemist II
      Grand Prairie, TX
      ·
      $67K - $88K /yr
      (Glassdoor est.)
      View job
      Technical Sales Representative
      Houston, TX
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