Customer Service Representative applicants have rated the interview process at Labcorp with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at Labcorp overall takes an average of 23 days.
Common stages of the interview process at Labcorp as a Customer Service Representative according to 26 Glassdoor interviews include:
Skills test: 18%
Phone interview: 16%
Drug test: 16%
One on one interview: 16%
Background check: 9%
Group panel interview: 8%
Presentation: 8%
IQ intelligence test: 5%
Personality test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Labcorp
Interview
Filled out application online...contacted a couple days later....scheduled an interview....went in for my interview had to sign in and wait in the lobby for about 20-30 minutes. The HR rep came and took me to the back for the computer test which consisted of 4 phone call scenarios and how you would handle the phone calls(not timed). After passing I was led upstairs where I met with 2 other managers...they were very nice. They asked about your work history and a lot of scenario questions and tell me about a time when questions. After they asked their questions they asked if I had any. They explained the typical work day and things about the company and that position. When finished they said that I would be contacted if selected to move forward. About a week later I received an email saying they went with someone else....but then a week after that I received after phone call and email from the HR rep and they offered me the job! I accepted
Interview questions [1]
Question 1
How did you handle a upset customer....tell me about a time when
This interview was Easy , short and sweet. Manager was nice and friendly. Very relatable and relaxed, but knowledgeable. This is all i have to say , ok thank you very much
The company does like a lot of interviews which is ok.. when the recruiter called and I told her my minimum salary. It was about many interviews that it was discovered that my number and the company’s number was pretty far apart.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond in your career.
I applied online. I interviewed at Labcorp (Columbia, SC) in Feb 2024
Interview
First it’s a phone interview and then if you pass that they’ll invite you to a video interview with two hire managers on webex that last about 15 minutes and they’ll email you or call if they want to move on with you