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      SVP, Member Experience Interview

      Jan 2, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Lantern

      Interview

      I applied online and received an initial phone screen from their internal recruiter approximately one week later. I spoke with the recruiter for 30 minutes, which was a high-level review of my background and skill set along with sharing a few examples of how my previous work history would align with their needs in this role. After understanding the role would be based in downtown Dallas (must pay to park daily) and it was a 5-day per week in-office requirement for being on-site, I became less enthusiastic. This was more pronounced after conducting a LinkedIn search and discovering that the hiring authority resided in North Carolina and would have her travel, including parking, comped whenever she visited. Overall, the 5-day weekly in-office requirement came across as somewhat hypocritical. I am not sure how they even justify a Call Center in downtown Dallas.

      Interview questions [1]

      Question 1

      This role will require you to be on-site in the Dallas office 5 days each week. Can you fulfill this requirement?
      1 Answer
      1

      Lantern interviews FAQs

      • Common stages of the interview process at Lantern as a SVP, Member Experience according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Care Advocate(19) ;
        2. Customer Care Advocate(9) ;
        3. Patient Care Advocate(3) ;
        4. Accountant(2) ;
        5. Customer Advocate(2) ;
        6. Director(2) ;
        7. Information Technology(2) ;
        8. Intake Specialist(2) ;
        9. Manager(2) ;
        10. Operations(2) ;
        11. Supervisor(2) .


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