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      Lantern

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      VP Operations Excellence Interview

      Jan 14, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Lantern in Dec 2024

      Interview

      A recruiter called me for a 30-minute screening interview; he was very pleasant and knew a lot about the company. He asked very straightforward questions to learn about my experience and how it applied to the role. He shared that the company was going through a transition. I then met virtually with the hiring manager, who is based on the East Coast, He explained that he had to travel to the company headquarters in Dallas several times a month. He was also pleasant; however, I could tell that we were not a personality match and that this was not a role that was best suited for me. I planned to withdraw from the interview process as I also sensed a trust issue within the company, but the recruiter called me to say that the hiring manager thought I was a better match for the SVP, Member Experience role that reported to a different senior leader. Since I was intrigued, I agreed to interview for this role. A different recruiter reached out and shared the JD with me. I noticed that the position was "on-site" in Dallas; I live in 3.5 hours away. I said that having to be on-site most of the time was a deal breaker and I declined the role. I learned that the hiring manager resides in North Carolina and has to travel to TX often. This confirmed my hunch about trust issues. Overall, I had a strange feeling about this organization and knew it was not a cultural match for me.

      Interview questions [1]

      Question 1

      Tell me about a process you had to change, how you communicated it to the team and what the result was.
      Answer question
      1

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      Lantern interviews FAQs

      • Common stages of the interview process at Lantern as a VP Operations Excellence according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Care Advocate(19) ;
        2. Customer Care Advocate(9) ;
        3. Patient Care Advocate(3) ;
        4. Accountant(2) ;
        5. Customer Advocate(2) ;
        6. Director(2) ;
        7. Information Technology(2) ;
        8. Intake Specialist(2) ;
        9. Manager(2) ;
        10. Operations(2) ;
        11. Supervisor(2) .


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