Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Laserfiche

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Laserfiche reviews | Laserfiche jobs | Laserfiche salaries | Laserfiche benefits
      Laserfiche interviewsLaserfiche Customer Service Representative interviewsLaserfiche interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Sep 8, 2015
      Anonymous employee
      Long Beach, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Laserfiche (Long Beach, CA) in Aug 2014

      Interview

      I had a phone interview with one of the recruiters at the company. The recruiter asked basic questions about myself and wanted me to do on-site interview. I was then interviewed by two directors in the Sales department on-site. It was a casual interview due to the fact they wanted to know about my background experience and my outlook within my time in college.

      Interview questions [1]

      Question 1

      Tell us something about yourself?
      1 Answer

      Other Customer Service Representative Interview Reviews for Laserfiche

      Account Manager Interview

      May 8, 2023
      Anonymous Interview Candidate
      Long Beach, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Laserfiche (Long Beach, CA)

      Interview

      Professional and lots of quality questions and dialog. Both hiring managers were polite and asked some hard questions about lead generation, ROI and challenges in the sales process. I thought the process was handled well

      Interview questions [1]

      Question 1

      give example of a time when you overcame a problem in a sales cycle
      Answer question
      avatar
      Laserfiche response
      3y
      We are happy to hear your feedback regarding the interview process. At Laserfiche, we value transparency and aim to provide candidates with a fulfilling and positive interview experience. As such, your experience is a great testament to the Talent Acquisition and Hiring Team teams’ efforts to making a great experience for candidates and future hires. Stay in touch for future opportunities & good luck on your job search!

      Account Manager Interview

      Jan 30, 2023
      Anonymous employee
      Watford, East of England, England
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Laserfiche (Watford, East of England, England)

      Interview

      A lengthy discussion (all in about 3 hours) with the sales director about previous professional and personal experience, along with the opportunity for me to ask questions about the role and company. I was asked to give a presentation on the company

      Account Manager Interview

      Jan 20, 2023
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Laserfiche

      Interview

      Three separate interviews back to back with senior team members who were sales managers for different regions around the world. They asked different questions based around what if scenarios and also about previous experiences that demonstrated particular skills.

      Interview questions [1]

      Question 1

      Why I was interested in the position
      Answer question

      Laserfiche interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Laserfiche with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 42.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Laserfiche overall takes an average of 19 days.
      • Common stages of the interview process at Laserfiche as a Customer Service Representative according to 12 Glassdoor interviews include:

        Phone interview:  28%

        Background check:  21%

        One on one interview:  17%

        Drug test:  14%

        Presentation:  10%

        Group panel interview:  7%

        Personality test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(34) ;
        2. Account Manager(12) ;
        3. Solutions Engineer(9) ;
        4. Presales Engineer(5) ;
        5. Sales(5) ;
        6. Senior Software Engineer(4) ;
        7. District Manager(3) ;
        8. Engineer(3) ;
        9. Software Test Engineer(3) ;
        10. Account Executive(2) ;
        11. Analyst(2) ;
        12. Anonymous(2) ;
        13. Manager(2) ;
        14. Marketing(2) ;
        15. Marketing Associate(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Laserfiche

      3 jobs in United States
      Sales Development Representative
      Long Beach, CA
      ·
      $58K - $700K /yr
      (Employer provided)
      View job
      Account Executive (Direct Sales)
      Long Beach, CA
      ·
      $75K - $125K /yr
      (Employer provided)
      View job
      Solutions Engineer
      Long Beach, CA
      ·
      $75K - $120K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs