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      Technical Support Associate Interview

      Jun 11, 2021
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Latch (New York, NY) in Jun 2021

      Interview

      Very bad process overall. After an initial phone screen, I was subjected to completely amateur behavior from recruiters. It took 3 weeks for my virtual on-site interview to be set up, with around 7 schedule changes from the beginning to interview day, with the lineup and schedule still changing up until the day before. The actual interview process was fine and the panelists were good, but ultimately I was dragged all the way through to final stages, had them reach out to my references, and then didn't get an offer, with the reasoning being something that you could tell from my resume. So honestly, it felt like an entire waste of time. Wholly unprofessional, and wouldn't recommend anyone else go through this process.

      Interview questions [1]

      Question 1

      Tell me about a time you had to diffuse a tense situation with a customer/end user?
      Answer question
      3

      Latch interviews FAQs

      • Candidates applying for Technical Support Associate roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Latch overall takes an average of 16 days.
      • Common stages of the interview process at Latch as a Technical Support Associate according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(9) ;
        2. Engineer(4) ;
        3. Enterprise Account Executive(4) ;
        4. Firmware Engineer(4) ;
        5. Sales(4) ;
        6. Senior Software Engineer(4) ;
        7. Account Executive(3) ;
        8. Anonymous(3) ;
        9. Vice President(3) ;
        10. Business Development(2) ;
        11. Customer Support(2) ;
        12. Director(2) ;
        13. Manager(2) ;
        14. Operations(2) .


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      Jobs at Latch

      1 jobs in United States
      面貸し・ミラーレンタルサロンで美容師
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