Overall, it was a timely, difficult, stressful and incredibly discouraging process. It began with an 1+ hour test that was of medium difficulty. From there, based on the test results, was a lengthy phone interview conducted by a super friendly recruiter. It contained some challenging, multi-tiered questions. They were happy with my test score and phone interview so they invited me to their office for an in-person interview. I studied for days and was incredibly prepared when I stepped into that building. This process lasted for roughly two hours. I showed up early and waited for a specific person. She ended up being late and eventually unavailable so they sent in a department supervisor who fired a ton of questions my way, many similar to the phone interview. I thought I killed the interview and was overly prepared, if anything. After the Q&A portion they had me sit with a claims adjuster to shadow her and get an idea of the job. She was incredibly young (maybe 20?) and filled me in on some general information from job duties to office culture. Overall it was a bit awkward because she came off as a little bit young and inexperienced. I was having a hard time relating and communicating with her. However, my interaction with her only solidified my confidence that I would undoubtedly succeed at the job because it consisted of many computer systems and general procedures that I was very familiar with from both previous job and my college education. I also thought that my personality and drive would be an amazing fit for their team and that I projected that quite well during the interview. The young adjuster then proceeded to tell me about how much fun their training program in Southern California is. She spoke about the fact that it is a month long and you live in a hotel with fellow trainees while working all day and having fun at the beach during the weekend. I laughed and told her "wow, that sounds like fun! I would enjoy that". I wonder now if this was all a test....? Maybe I acted too interested in the fun that comes along with their training program. Who knows. I was just responding to the conversation being thrown my way. Overall, I left the interview and job shadow feeling painfully confident that I would be hired since I killed the interview but more importantly possessed the necessary qualifications (and then some). So, it was a shock to find out a week later by the recruiter that they would not be hiring me. I asked if they could give me an explanation as to why so that I may make an improvement in my future endeavors but all she could tell me was "I am so sorry, they did not provide me with that information". The recruiter almost seemed confused and encouraged me to keep applying within the company. So at the end of the day this was a waste of time and a generally discouraging experience. I feel sick to my stomach even thinking about it. The least they could have done after making me jump through so many hoops would have been just a simple answer as to why I wasn't the right fit. To me, it is an absolute mystery.