Customer Service Specialist applicants have rated the interview process at Liberty Mutual Insurance with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 8 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Liberty Mutual Insurance overall takes an average of 23 days.
Common stages of the interview process at Liberty Mutual Insurance as a Customer Service Specialist according to 7 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 14%
Group panel interview: 14%
Skills test: 10%
Background check: 10%
Presentation: 10%
Personality test: 10%
IQ intelligence test: 5%
Drug test: 5%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1+ week. I interviewed at Liberty Mutual Insurance (Plano, TX)
Interview
Could not believe the lack of HR and recruitment during interview process.
You get 2 knuckleheads interviewing you who have no training in doing such.
Then I look here and see people who they hired and they cannot even spell.
What a waste.
2
Other Customer Service Specialist Interview Reviews for Liberty Mutual Insurance
I applied online. The process took 3 days. I interviewed at Liberty Mutual Insurance in Jun 2016
Interview
Phone interview with recruiter. Was told I would hear from them in 2-5 business days to schedule another interview. I'm assuming this means my process stops here, as most other reviews says they were scheduled for in-person interview during the phone interview
I applied online. The process took 1 week. I interviewed at Liberty Mutual Insurance (Tampa, FL) in Jun 2015
Interview
The recruiter was 40 mins late for the interview and was not prepared at all. No questions were asked about my skills or anything pertaining to my past job skills. Seemed preoccupied. Very unprofessional.
Interview questions [1]
Question 1
No interview questions were asked. Just went kver company benefits.