I applied through college or university. The process took 1 week. I interviewed at Liberty Mutual Insurance (East Lansing, MI) in Mar 2019
Interview
Mostly behavioral questions using the STAR method and a brief overview, a "tell me about yourself." The first interview is with a recruiter/HR representative to understand what the role is and why you are interested in the role in the first place.
Interview questions [1]
Question 1
Give an example of how you responded to a stressful situation.
I applied through an employee referral. I interviewed at Liberty Mutual Insurance in Feb 2026
Interview
Interviews were fine. Problem came after when senior manager said 1-2 weeks. 6 weeks went by and she said a recruiter would be in touch. No one ever reached out to me. I got the automated “feedback survey” form in my email as a decision. Disappointing.
I applied online. I interviewed at Liberty Mutual Insurance (Atlanta, GA) in Dec 2025
Interview
Phone screen
Hiring manager and team manager
Offer
Very simple and straight forward. Asked about my background primarily and 2 star questions. Received a call with an offer before the end of the day.
Interview questions [2]
Question 1
Tell me how you manage your desktop during high volume
HR made a very quick call, it only lasted a few minutes. They mainly asked about my previous experience and went through a few basic checklist questions, like confirming my eligibility and availability. It felt more like a preliminary screening rather than a full interview.