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      Lidl

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      Related searches: Lidl reviews | Lidl jobs | Lidl salaries | Lidl benefits
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      Customer Service Assistant Interview

      Jun 30, 2018
      Anonymous employee
      Portsmouth, South East England, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lidl (Portsmouth, South East England, England) in Oct 2017

      Interview

      It was fine, the area manager and store manager sit in a room with you, ask about your previous work experience, and ask a bunch of "Give an example where..." questions

      Interview questions [1]

      Question 1

      Give an example where you went above and beyond for a customer Give an example where you had to settle customer dispute Give an example where you had to meet a deadline, how did you handle it
      Answer question

      Other Customer Service Assistant Interview Reviews for Lidl

      Customer Service Assistant Interview

      Apr 9, 2025
      Anonymous employee
      Peterborough, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lidl (Peterborough, England)

      Interview

      It was a relaxed interview by two members of Lidl. It took 15 minutes and they asked a checklist of questions which were mainly based on experience and experiences I’ve faced in customer service.

      Interview questions [1]

      Question 1

      What would I describe excellent customer service as
      Answer question

      Customer Service Assistant Interview

      Oct 14, 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Lidl

      Interview

      First there is an online assessment to be completed then if successful invite to in person interview. The interview is generally with the store manager and the area manager. However this could be a store manager and deputy store manager.

      Interview questions [1]

      Question 1

      What do you know about Lidl
      Answer question

      Customer Service Assistant Interview

      Oct 23, 2024
      Anonymous Interview Candidate
      Hove, England
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Lidl (Hove, England) in Sep 2024

      Interview

      It was good and very interactive. I was interviewed by two managers and I was asked a bunch of question. Just be confidant and flow with the questions. I’d rate it a 7/10.

      Interview questions [1]

      Question 1

      Tell me about yourself Why do you want to work for Lidl Describe a time when you’ve given exceptional customer service.
      Answer question

      Lidl interviews FAQs

      • Customer Service Assistant applicants have rated the interview process at Lidl with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 56.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Lidl overall takes an average of 20 days.
      • Common stages of the interview process at Lidl as a Customer Service Assistant according to 1 Glassdoor interviews include:

        One on one interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1400) ;
        2. Store Manager(379) ;
        3. Shift Manager(266) ;
        4. Sales Assistant(236) ;
        5. Cashier(234) ;
        6. Deputy Store Manager(194) ;
        7. Equipier Polyvalent(191) ;
        8. Sales Associate(190) ;
        9. Store Associate(189) ;
        10. Manager(187) ;
        11. Store Assistant(179) ;
        12. employé polyvalente(177) ;
        13. Customer Service(167) ;
        14. Werkstudent(158) ;
        15. Deputy Manager(154) .


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      Jobs at Lidl

      27 jobs in United States
      Store Associate (Part Time) - Bowie, MD
      Bowie, MD
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Store Associate (Full Time) - Bowie, MD
      Bowie, MD
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Store Associate (Full Time) - Dover, DE
      Dover, DE
      ·
      $19 - $26 /hr
      (Employer provided)
      View job
      Store Associate (Part Time) - Brick, NJ
      Brick, NJ
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Store Associate (Part Time) - Dover, DE
      Dover, DE
      ·
      $19 - $23 /hr
      (Employer provided)
      View job
      View all Customer Service Assistant Jobs