Customer Assistant applicants have rated the interview process at Lidl with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 56.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Lidl overall takes an average of 20 days.
Common stages of the interview process at Lidl as a Customer Assistant according to 7 Glassdoor interviews include:
One on one interview: 36%
Skills test: 27%
Other: 9%
Presentation: 9%
Phone interview: 9%
Background check: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Lidl (Plymouth, England) in Jan 2018
Interview
Applied online where you have to complete a numeracy and literacy based test. The test is quite long.
After I passed this I got a call from HR where they performed a short interview over the phone asking questions like, "why do you want to work for Lidl", "what types of duties do you think the role involves" and then general questions such as how will you get to the store, availability ect. I was then asked I could attend an interview on the following week.
The in-store interview was straight forward and friendly, took about 30 mins. Some scenario questions such as how would you deal with a busy situation and give an example of a time you took initiative. Got a call a couple of days later where I offered the job.
Interview questions [2]
Question 1
How would you deal with a busy/pressurised situation, give an example of how you dealt with this.
Very straightforward process.
One person interviewed me and asked a few questions.
Did not last more than an hour, if that.
I had one interview and then an offer was made.
Phone interview and then in person interview. Pretty quick and easy and doesn’t take long to hear back. Questions are pretty standard like ‘why Lidl?’ and ‘what’s your favourite item we sell’. Also a few scenario based questions.
I applied online. I interviewed at Lidl (Cardiff, Wales) in Jan 2026
Interview
Really nice manager and chill atmosphere. Didn't ask me any scenario based questions or any that I had to provide a "star" like paragraph; more focused on how prepared/ committed/ able you are to do a lot of work.
Interview questions [1]
Question 1
Why Lidl?
What hours can you do?
Where can you see yourself working in the shop?