Customer Assistant applicants have rated the interview process at Lidl with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 56.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Lidl overall takes an average of 20 days.
Common stages of the interview process at Lidl as a Customer Assistant according to 7 Glassdoor interviews include:
One on one interview: 36%
Skills test: 27%
Phone interview: 9%
Other: 9%
Background check: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Lidl in Jul 2020
Interview
Telephone call with recruitment office who then booked me in with the store manager. Fast interview in-store with manager. He asked about my experience, why I wanted the job. But never heard back despite the store manager saying he would call either way within a week (then emphasised it would be easily within a week). 4 weeks later I got an automated email saying I wasn't been considered. They are still advertising this role...
Interview questions [1]
Question 1
Give us an example of bad customer service you received and why was it bad.
Very straightforward process.
One person interviewed me and asked a few questions.
Did not last more than an hour, if that.
I had one interview and then an offer was made.
Phone interview and then in person interview. Pretty quick and easy and doesn’t take long to hear back. Questions are pretty standard like ‘why Lidl?’ and ‘what’s your favourite item we sell’. Also a few scenario based questions.
I applied online. I interviewed at Lidl (Cardiff, Wales) in Jan 2026
Interview
Really nice manager and chill atmosphere. Didn't ask me any scenario based questions or any that I had to provide a "star" like paragraph; more focused on how prepared/ committed/ able you are to do a lot of work.
Interview questions [1]
Question 1
Why Lidl?
What hours can you do?
Where can you see yourself working in the shop?