Customer Assistant applicants have rated the interview process at Lidl with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 56.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Lidl overall takes an average of 20 days.
Common stages of the interview process at Lidl as a Customer Assistant according to 7 Glassdoor interviews include:
One on one interview: 36%
Skills test: 27%
Background check: 9%
Phone interview: 9%
Other: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
Filled out the online application and then had to complete the online assessments. A lot of work to then get an automated email saying they're not taking it forward. I have a far amount of customer assistant questions, good GCSEs and think I answered the questions well, not sure what you need to do to get to the next stage.
Interview questions [2]
Question 1
Maths questions, would you give the customer who claims they were given the wrong change the money or open a new till and do a change count
Very straightforward process.
One person interviewed me and asked a few questions.
Did not last more than an hour, if that.
I had one interview and then an offer was made.
Phone interview and then in person interview. Pretty quick and easy and doesn’t take long to hear back. Questions are pretty standard like ‘why Lidl?’ and ‘what’s your favourite item we sell’. Also a few scenario based questions.
I applied online. I interviewed at Lidl (Cardiff, Wales) in Jan 2026
Interview
Really nice manager and chill atmosphere. Didn't ask me any scenario based questions or any that I had to provide a "star" like paragraph; more focused on how prepared/ committed/ able you are to do a lot of work.
Interview questions [1]
Question 1
Why Lidl?
What hours can you do?
Where can you see yourself working in the shop?