Application was submit and received an email to schedule a phone interview a few days later. Phone interview lasted about half an hour to an hour and basic screening questions were asked as well as probing questions regarding resume.
Had me bring 2 forms of ID to the interview. Asked what I had done in the past and when I could start. All in all, very easy. It has a tendency to be seasonal based on volume, so keep that in mind.
I applied in-person. The process took 1 day. I interviewed at Lifetouch (Muncie, IN)
Interview
Short. Asked what I was available to work and if I was willing to learn the new system. Told me when a new training class was starting and a bit about pay and benefits.
Customer Service Representative applicants have rated the interview process at Lifetouch with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Lifetouch overall takes an average of 11 days.
Common stages of the interview process at Lifetouch as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 23%
Drug test: 19%
Background check: 15%
Phone interview: 12%
Group panel interview: 8%
Other: 8%
Personality test: 4%
Presentation: 4%
Skills test: 4%
IQ intelligence test: 4%
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