I applied online. The process took 3 days. I interviewed at Living Spaces (La Mirada, CA) in Jun 2013
Interview
During the interview they ask basic questions and behavioral type questions. I felt it was pretty easy and straight forward.
Bring a resume, and cover letter. Dress to impress. More than likely, you'll land the job.
Interview questions [1]
Question 1
Basic behavioral questions. Nothing too drastic. Pretty straight forward. Interviewed with 2 managers. This was back in 2008 though.
We did the interview through Webex which was really convenient and felt safer. They were very open and transparent about the position and what they were looking for. Be prepared to have specific examples covering different customer service scenarios. It was a very comfortable conversation and I left feeling good about the experience.
Interview questions [1]
Question 1
Describe a time you have to deal with a very difficult/unhappy customer.
Call Center Representative applicants have rated the interview process at Living Spaces with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Living Spaces overall takes an average of 12 days.
Common stages of the interview process at Living Spaces as a Call Center Representative according to 2 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
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