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      LoanCare

      Part of Fidelity National Financial

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      LoanCare interviews FAQs

      • Common stages of the interview process at LoanCare as a Operational Risk Manager according to 1 Glassdoor interviews include:

        Presentation:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(29) ;
        2. Loan Counselor(12) ;
        3. Customer Experience Specialist(10) ;
        4. Supervisor(9) ;
        5. Customer Service Representative (CSR)(6) ;
        6. Manager(6) ;
        7. Loss Mitigation Specialist(5) ;
        8. Single Point of Contact (SPOC Agent)(5) ;
        9. Team Lead(5) ;
        10. Customer Service(4) ;
        11. Foreclosure Specialist(4) ;
        12. Customer Experience Specialist I(3) ;
        13. Customer Experience Specialist II(3) ;
        14. Customer Service Specialist(3) ;
        15. Customer Service Supervisor(3) .


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    • Operational Risk Manager Interview

      Mar 25, 2021
      Anonymous Interview Candidate
      Jacksonville, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at LoanCare (Jacksonville, FL) in Sep 2020

      Interview

      Awful second level interview. Manager couldn't introduce himself and the role/company. Looked biased from onset. He was more interested in my personal life than the interest in the role itself. No questions around the technical content of the role. He looked like he was playing with his child at the background.

      Interview questions [1]

      Question 1

      I see you mentioned you obtained an MBA, is it really necessary?
      Answer question

      Jobs at LoanCare

      3 jobs in United States
      Complaint Response Validation Specialist - Remote
      United States
      ·
      $20 - $34 /hr
      (Employer provided)
      View job
      Loss Mitigation Coordinator- Remote
      United States
      ·
      $59K - $99K /yr
      (Employer provided)
      View job
      OFFICE OF THE CUSTOMER CORRESPONDENCE PARALEGAL – REMOTE
      United States
      ·
      $52K - $88K /yr
      (Employer provided)
      View job
      View all Operational Risk Manager Jobs