I applied online. I interviewed at LoanCare in Dec 2018
Interview
Phone interview then called in for an in person interview with leadership. After getting through this speak with VP. After speaking with VP the review everything then you get an offer. After accepting offer you are required to drug test. Come in for paperwork and badge photo start training.
I was called for a pre screening where introduction questions were asked of me by recruiting. A week or so later I had a call with the hiring manager. A few leaders wanted to get to know my experience and how I would handle various matters. After the interview, recruiting kept in touch and I reached out for updates. I will say the process was lengthy to receive an offer letter.
Interview questions [1]
Question 1
What is your greatest career accomplishment to date?
Customer Service Representative (CSR) applicants have rated the interview process at LoanCare with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at LoanCare as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Phone interview: 20%
Drug test: 20%
One on one interview: 20%
Background check: 10%
Group panel interview: 10%
Presentation: 10%
Skills test: 10%
Here are the most commonly searched roles for interview reports -